Systems
Building an AI CRM from scratch
What it actually takes to go from 'AI should read my inbox' to a multi-tenant SaaS with auth, billing, and a human-in-the-loop approval flow.
9 min readWriting
Notes on building real systems.
Essays on AI in production, multi-tenant SaaS, security, and the business lens I bring to engineering. New writing in progress.
AI
Why human-in-the-loop AI matters
Autonomy is seductive and usually wrong for business workflows. A case for putting AI behind an explicit approval boundary — and how I designed one.
7 min readArchitecture
Designing multi-tenant SaaS safely
Workspace isolation is the feature you never want to get wrong. Notes on tenant boundaries, RBAC, and designing data access you can actually trust.
8 min readPerspective
What business experience taught me about software
Years of selling and supporting software changed how I build it. On workflows, trust, and why the customer's day-to-day should shape the architecture.
6 min readSecurity
Lessons from Gmail OAuth and production auth
Tokens, scopes, refresh flows, CSRF, and the gap between a login that works on localhost and one you'd trust in production.
8 min readStory
From finance to computer science
Why I left a finance and B2B career to study CS, and what the transition taught me about learning fast and building with intent.
5 min read